This Policy applies to game‑related products and services developed, maintained and operated by Shanghai Lingfeng Network Technology Co., Ltd. and its affiliates (collectively referred to as “Lingfeng”, “we”, “us” or “our”).Last Updated: December 26, 2024
This Policy will help you understand the following:
We understand the importance of your personal information and will make every reasonable effort to keep it safe and secure. We strive to earn and maintain your trust, and abide by the following principles for personal‑information protection: accountability, clear purpose, consent‑based selection, data minimization, security assurance, user participation, and openness & transparency. Meanwhile, we commit to adopting appropriate security safeguards in accordance with industry‑standard security practices to protect your personal information.
By using our products and services, you acknowledge that you have carefully read and fully understood all terms of this Privacy Policy. Before providing any personal or sensitive personal information to us, please carefully consider whether such provision is appropriate, and consent to our processing of such information in accordance with this Policy. We collect and use your sensitive personal information only after obtaining your consent to deliver relevant services. You may decline to grant permission for collection and use of sensitive personal information; however, refusal may affect the availability of corresponding functions and services.
We collect your personal information primarily to deliver safe, enjoyable game services and improve your user experience. Such information helps us achieve these goals.
Information you provide
Please note: If you post or publish information in publicly‑visible areas of our services (including replies to other users’ content), such information may be collected and used by third parties. If you discover improper collection or misuse of your information, please contact us via channels specified in Section 7 “How to Contact Us”.
Please note that collected data categories may vary depending on specific products or features you use. Please refer to the Personal Information Collection List within the product for details. As our products iterate and expand, we may launch new features and adjust data‑collection scope or processing purposes. If we intend to use your personal information for new purposes or collect additional personal data not specified herein, we will obtain your separate consent via on‑page prompts, in‑game pop‑ups, website announcements or other reasonable means. You may send inquiries via contact channels listed in Section 7. Below are common scenarios, data categories and processing purposes:
To deliver stable continuous services and secure your account, we collect basic registration and login information including your mobile phone number, email address, username and password.
Subject to applicable laws and our service terms, you may apply for account cancellation by sending an email to raiden@shanghailingfeng.com and following the provided guidance.
In compliance with regulatory requirements, for account security and specific feature access, we may request identity‑verification information such as your real‑name ID data, passport details, biometric information (facial features, fingerprints, etc.). If you decline to provide such information, relevant functions may become unavailable. You authorize us to submit and verify your identity information with competent regulatory authorities and designated verification service providers.
Identity documents and biometric data qualify as sensitive personal information. Refusal will block relevant functions but will not disable other core game features.
To detect abnormal account status, ensure software compatibility, maintain basic service availability and operational security, we collect and store log and device‑related data:
(1) Log Information
When you use our services (including background operation), we automatically record service usage logs: account ID, game‑player ID, search records, IP address, browser type, carrier information, network environment, language setting, access date‑time, page‑visit records, push‑notification interaction, dwell time, refresh actions, publish/follow/subscribe/favorite/share behaviors.
(2) Device Information
For service stability, operational quality and security protection, we collect hardware model, OS version, device identifiers (Android: IMEI, AndroidID, OAID, IMSI, ICCID, GAID, MEID; iOS: IDFV, IDFA), MAC address, hardware serial number, GUID, SIM‑card identifiers, screen resolution, package name, device settings, process & application list, unique hardware identifiers, software‑hardware fingerprints, IP‑based location data, WLAN / Bluetooth / base‑station metadata, network‑quality metrics and operation logs.
We will request corresponding system permissions to gather above device‑related data. Denying these permissions may result in incomplete or degraded game‑service experience.
Standalone device‑identifier and log data cannot identify a specific natural person. Where such non‑identifiable data is combined with other data to identify you, the combined dataset shall be treated as personal information under this Policy, and we will apply anonymization / de‑identification measures where legally permitted.
When you post comments, replies, likes, shares, favorites or other user‑generated content within our services, we collect and may publicly display your nickname, avatar and published content. Please exercise caution before posting content that contains your own or third‑party personal information. You shall obtain consent from third‑parties before publishing their personal data.
When you submit support tickets, privacy‑related complaints or other requests, we may collect necessary personal information to verify your identity for account safety purposes. If you withhold required information, we may not be able to resolve your request. We may store your contact details, communication records and request‑related information for problem resolution, follow‑up and case documentation.
We may receive account metadata (nickname, avatar, profile name) from affiliated companies or authorized partners when you authorize third‑party‑account binding. We will only use such data if we confirm the source is lawful and after you accept this Privacy Policy.
We may send service‑related push notifications for system maintenance, feature adjustments or service termination. You may opt out of marketing‑oriented push messages via device‑system settings or unsubscribe instructions in messages. Statutorily‑mandated service announcements cannot be disabled.
To protect users against fraud, network vulnerabilities, malware and network attacks, and to detect violations of our service rules, we may aggregate account data, transaction records, device‑metadata and partner‑provided authorized information to assess account risk, perform identity verification, detect security incidents and take audit / disposal actions permitted by applicable law.
Certain features require corresponding device permissions:
You may revoke permissions at any time via your device’s system settings. Revoking a permission stops further collection for that feature but does not invalidate processing performed with prior consent.
Under applicable laws, we may collect personal information without your explicit consent in the following scenarios:
Sensitive personal information means data that, if leaked or misused, may endanger personal dignity or personal / property safety. This includes ID numbers, biometric data, communication records, credit data, location traces, accommodation records, health‑related data and transaction records. You agree we may process your sensitive personal information in accordance with purposes and methods laid out in this Policy.
A Cookie is a small text file sent by a website to your browser, typically containing identifiers, site names and numeric / character strings. Cookies help browsers record session states, preferred language and other configuration data to improve your revisit experience.
We deploy Cookies to maintain login‑session states, record operating status and store language preferences to enhance service quality. We will not use Cookies for purposes outside those described in this Policy. You may manage or delete Cookies according to your preferences. For further guidance please visit http://www.aboutcookies.org; detailed browser‑setting documentation is available for Google Chrome, Mozilla Firefox, Safari, Opera and other mainstream browsers.
Within our corporate group, your data may be shared among Shanghai Lingfeng Network Technology Co., Ltd. and its affiliates on a minimum‑necessary basis to deliver services. All affiliated entities shall comply with this Privacy Policy. Affiliates will seek fresh consent if they intend to process personal information for new purposes.
We will not share your personal information with external third‑party companies, organizations or individuals except under the following conditions:
Sharing with authorized partners strictly limited to purposes stated in this Policy, following data‑minimization principles. Partners may not reuse shared data for unrelated purposes. Partner categories include:
We execute strict confidentiality agreements with all external recipients of personal information, requiring them to follow our instructions, this Privacy Policy and appropriate security safeguards.
We will not transfer your personal information to external third‑parties except:
We publicly disclose personal information only in the following circumstances:
Storage Location: Personal information collected and generated within Mainland China will be stored within Mainland China. We will not transfer personal information out of Mainland China without your explicit consent or mandatory legal / regulatory requirements. Data is stored via local device caching, databases and server logs secured by technical safeguards.
Note for overseas users: When you access our services from outside China, your personal data will be transmitted to and processed on servers located in Mainland China. By using our services you consent to this cross‑border data transfer.
We adopt industry‑standard security safeguards to prevent unauthorized access, disclosure, alteration, damage or loss of personal information. Security measures include HTTPS encrypted communications, bastion‑host‑based operation‑access auditing, firewalls, WAF web‑application firewalls, anti‑DDoS traffic‑cleaning infrastructure, asymmetric encryption for sensitive database data, layered network‑and‑terminal‑defense systems, strict access authorization & audit logging for internal staff, full‑lifecycle monitoring for sensitive‑data access, and internal privacy‑protection training programs.
If you have any questions, comments or suggestions regarding this Privacy Policy, please email us at raiden@shanghailingfeng.com. Normally we will reply within fifteen (15) working days after verifying your user identity.